i have just installed smush pro and the dasboard however

i have just installed smush pro and the dasboard however when i send images to be smushed after about 10 seconds an error message pops up 'ajax error' and nothing else happens

  • aristath
    • Recruit

    Hello there @michele, I hope you're well today!

    Could you please grant us access to your backend so that we may see exactly what is happening?
    To do so, from your dashboard go to WPMUDEV => Support => Support Access and click on the "Grant access" button.

    Please note that you must have the WPMU DEV Dashboard plugin installed on your site to complete the above process.

    Cheers,
    Ari.

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