I have missed the boat with Support System

I have installed Support System and I have gone through the setup steps.

But no where on my site do I see any indication of its install.

The only thing I have is a black support page.

1. Should I be able to see something on my support page or did I miss something.

2. I feel like this should of been an easy setup but its nowhere to be found.

What in the world did I do wrong.

Thanks for all your help.