I have signed up for premium cannot access premium features

I have signed up for your premium membership but cannot add additional websites or use pro version of smush.

  • Vaughan
    • Support/SLS MockingJay

    Hi Larry,

    Hope you're well?

    Can you try resetting your API key from the Hub, My websites page.

    https://premium.wpmudev.org/hub/my-websites/

    You will then need to login to the Dashboard plugin again on your site.

    Have you downloaded and installed the WPMUDEV Dashboard plugin on that site.

    I see 1 site listed which is still using version 4.2.1, Can you please update to the latest version of Dashboard.

    To Use Smush Pro, you will also first need to uninstall the free version before installing Pro version.

    Hope this helps

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