I hope you are doing great! Can you please help with this:

Hi Guys I hope you are doing great! Can you please help with this:

I am getting the following error when checking out in Marketpress:

There was a problem connecting to PayPal to setup your purchase. Please try again.
10002 - Security error - Security header is not valid

Just to let you know the paypal account is a business account in paypal mexico

Thanks

  • Patrick
    • Support Monkey

    Hi there @BePresence

    Yep, doing great! I hope you are too. :slight_smile:

    That error usually due to an incorrect API username, an incorrect API password, or an invalid API signature for the mode you have selected: live or sandbox.

    Please ensure that all three of these values are correct. For your security, PayPal does not report exactly which of these three values might be in error.

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