I installed Multisite on a site and was able to get

Hello.

I installed Multisite on a site and was able to get to the part where it allows me to create subdomains. I talked to my hosting company and they enabled the wildcard DNS.

Now the problem I'm having is that when I create a subdomain thru the Network admin menu on the top the theme that I currently have installed and even the plugins aren't being installed onto the subdomains.

I'm also getting an error when I try to access the dashboard of these subdomains.

I really don't know what I did wrong but I don't think that getting multisite to run should be this hard right?

Please advise what I should do. The website is http://www.filamcourier.com

Thanks,
Virgil

  • calvinrogercanas

    Hi @Virgil,

    Thanks for your reply.

    I believe this is the same issue about your previous ticket few hours ago(link). To avoid confusion I will close this one and suggest that we continue the discussion there.

    Can you please send in:

    - In the subject field add "Attn:Calvin Canas"
    - Link back to this thread
    - Include admin/network access + login url (this way you don't need to bother enabling over and over the support access when it expires.)
    - Include FTP
    - Include any relevant URLS for your site

    On the contact form, select "I have a different question", this ensures it comes through and gets assigned to me.

    https://premium.wpmudev.org/contact/

    Have a fantastic day! :slight_smile:

    Kind Regards,
    Calvin

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