I just bought the plug in as we want a secure, but

I just bought the plug in as we want a secure, but customized template style Members area for our Clients. I understand you guys are the best and i was told your site operates by a suffix to the domain name.

ANyways, our Members always forget their sign on credentials, and my developer has informed me that you can only get the user/pass from the actual custom url. That is a major problem, because the Clients will forget their custom url. Please help!

Can we use you and have a member recover their signon info if they forgot or misplaced it?