I keep getting this message. Not sure what to do.

I keep getting this message. Not sure what to do.

The performance scan didn't return any results. This probably means you're on a local website (which we can't scan) or something went wrong trying to access WPMU DEV. Try again and if this error continues to appear please open a ticket with our support heroes

  • Adam Czajczyk

    Hello Stefany,

    I hope you're well today and thank you for your question!

    The message suggest that you try running a scan again. Could you give it another try?

    If this doesn't help, would you please send in:

    Subject: "Attn: Adam Czajczyk"

    - your site's WordPress admin login URL
    - admin login and password (may be a temporary account)
    - FTP credentials (hostname, username, password, port number if needed)
    - any other relevant URLs and information
    - link back to this thread

    Please use our contact form here https://premium.wpmudev.org/contact/.
    Select "I have a different question" from the drop-down list.

    Please be sure to make a full backup of your entire site first!

    Best regards,
    Adam