I live in Thailand, your support hours simply don´t fit

I live in Thailand, your support hours simply don´t fit in.

in example - You start your support on an ordinary day -> it is late evening my place.

Your live support stops -> I wake up

You don´t have support staff from all around the world? If not, consider it, Thanks!

  • aristath
    • Recruit

    Hello there @KunSoren, I hope you're well today!

    Yes, we do have support staff all over the world.
    We have staff in U.S, Australia, U.K, India, Spain, Greece, Indonesia, Serbia, Poland, Finland, Iran, Austria, Bangladesh, Canada, Vietnam, Argentina...

    I'm sorry to hear our live chat hours don't work for you, I'll mention this in our next team meeting and see if we can spread them out a bit more evenly. :slight_smile:

    Cheers,
    Ari.

  • KunSoren
    • Site Builder, Child of Zeus

    That would be great - I see your staff covers several countries in asia - would be great if they could have support hours during normal asia office hours a couple of times a week

    You could try it for a while:slight_smile:

Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.