i purchase the smush pro, but i do not have al the feature,

i purchase the smush pro, but i do not have al the feature, telling me to purchase the pro, but i already have have the pro ???????????

  • Tom

    Hi Elias,
    Hope your well. you can also try the Super-smush images that will reduce it further (personally i also ticked the option for "Backup original images" so that if i am not happy with the quality i can just change it back to the original ones - then later remove the ones you don't need from your directory.
    here is a screenshot (attached)

    Also another useful thing to do is if you have Adobe Photoshop is to save your files with "Save for Web" then change the setting depending on what kind of image you have e.g. JPEG and either lower with the preset High / Medium / Low or change the quality number between 1-100 on the bottom left it will tell you the size of the image along with how much time it will take for a user to download it with different connection speeds here is a screenshot (attached). Additionally by changing the Image size in the bottom right you could reduce the file even further. The great thing is you have a live preview of your changes. i have highlighted the key area's in the screenshot. and checkout this video as well :slight_smile: - http://monosnap.com/file/buFo27xperJQTpprB8JdXGXcspanja

    If you have many files which need the same kind of modifications you could also consider using a Photoshop Action (if you want this let me know ill make you a short video or checkout on youtube)

    Tom

  • Tom

    Hi Elias,
    It is part of the same wp smush pro plugin just a few extra tick boxes in the settings. If you navigate to the installed plugins after logging into the wp-admin area. Then search for the wp smush pro plugin. Then click settings then you will see the same page as my screenshot in the previous message. Tick the same boxes as I did. And click save changes / start the smush process. It this will take some time (depending on how many images you have). So just let that work in the background.
    Hope it helps

    Tom

  • Tom

    Hi Elias,
    Did you click both options like i did? so that the original is backed up? - if so perhaps that is the reason you are still seeing a 320kb file size.

    Also just to check are you trying to modify one file or multiple files?
    If you are looking to reduce the files. I would gladly try and help you achieve a greatly reduced file size. If you would like to upload the photos here? or using one of these providers:

    (i used all three of these very regularly and find them excellent)

    http://www.tiikoni.com/tis/ (if just a few files they have a 5 images upload per person per day) - but you can choose how long your images are uploaded for e.g. 3 days or 7 days etc.

    http://expirebox.com/ ( if you have multiple files. it gives you 150MB storage and files expire after 48 Hours automatically)

    http://filenurse.com/ (if you need to send larger files 300MB storage file expire in 7 days automatically)

    Also if you have Photoshop i can create a Action for you so that all you need to do is press a shortcut and it will autosave the file for you at reduced resolution. (Adobe Photoshop incase you don't have it - You can download a 30 day free trial from here - http://www.adobe.com/uk/downloads.html )

    (also as a side note. I would highly recommend joining up as a full membership with WPMUDEV i know its very pricy but its 100% worth it. Especially if you are looking for extensive customisations they have an excellent team with multiple live support sessions each day and throughout the week)

    Anyway let me know about those images and if you would like me to help you compress them

    Thanks
    Tom

  • Tom

    Hi Elias,

    Thanks for your post ( i am not a wpmudev staff just a member so plugin wise best to contact them) here directly - https://premium.wpmudev.org/contact/

    The plugin is defiantly showing a total reduction of 16.89 MB ( 8.66% ) and generally different files are reduced by between 6 and 30+% so its defiantly doing its job i believe but would need a confirmation from one of the wpmudev staff @Vaughan to check through their Support Access
    regarding if by clicking edit does the file need to show the reduction there or is that the original file?

    I see there are around 348 images that need this reduction. So if the plugin is not doing what you need then i would defiantly suggest creating a Photoshop Action to reduce these files to the size you require. (let me know if you still want help with that through one of the image uploading links i provided before.)

    Also checking your site. (which by the way is beautiful i especially like the content as all my family are from there :slight_smile: - the issue with size may also be do to do with the video running in the background but again best one of the @Vaughan wpmudev staff check this for you as they are more skilled in this area)

    running a pingdom tools speed test from Amsterdam as a server location its showing page size is around 10mb with load time of 1.85s

    Personally i would try Photoshop as an alternative but i tagged one of the staff so hope they will reply to your message with some extra advice.

    Lastly Please change your password and if you can Admin username (as this is a public forum and other people will be able to see it) - I also ask that when site staff see this post please can you remove Elias's details regarding his site including the domain name.

    Hope i was able to help Elias. Let me know if you need any other advice would be happy to help. (sent you a message through your site contact form with my email should you need any more help with the site etc.

    Thanks

    Tom

  • Elias

    hello tom.
    i do not understand please.
    what i suppose to do ?
    the plugin do not work, as it show the same size exactly.
    i know the part of photoshop, thank for your adivce.
    but please again i paid .wpmudev for plugin that do not work !
    so i suppose recveive refund !
    because i need the mopney !
    what i suppose to do ?
    is it client satisfaction ?
    whom to send , and why i should send :slight_frown:(!!!!!!!!!!!!!!!!!!!!!!!!!

  • Tom

    Hi Elias,

    If you send a direct contact message through this link - https://premium.wpmudev.org/contact/
    with your site + details + what you purchased and what you expected from the plugin and what the results were and maybe some screenshots.+ reference this post by copy and paste this:

    https://premium.wpmudev.org/forums/topic/i-purchase-the-smush-pro-but-i-do-not-have-al-the-feature

    and send it to them they will be able to help you more. Im sure they will be able to help you one way or another. As their support its outstanding! (also these forum posts are public) i.e. published on Google and other search engines.

    I tagged one of the Staff members so they should reply (normally within 10 mins or so) but sometimes can be bit more.

    hope it helps

    Tom