Ive used E-Newsletter plugin many times, but since about 5 or 6 versions ago, i have been unable to use the plugin at all. The last email that actually sent was 2014-08-04. Since then I have been updating the plugin religiously hoping that it would just start working.
Firstly, I have problems creating and editing the newsletter.
When I make some changes, if i don't save before the preview updates, I get the error "Cheatin' uh?" (Wordpress exit screen message) and all my changes are lost.
It basically makes the process, which should be easy, EXTREMELY frustrating. I cannot describe how horrible it is to create and edit a letter.
Secondly, after I have just spent the last 6 hours trying to make a newsletter that should have taken 5 minutes, I go to send it out to 2200 people, and when I click SEND, it takes me to a white screen. Only option is to go back, then weep in to me keyboard.
I've hit a wall with this plugin. I have tried to track down the problem myself, but can't figure it out.
I have tried disabling all other plugins, which I have to do at midnight because we get 300 visitors a day during day hours, to no avail.
The only thing I have yet to try is the uninstall button in the settings. But I'm so dreadfully afraid that when I import my 2200 users back in, I will be effectively sending out emails to people who have already unsubscribed. And that is TOTALLY illegal in New Zealand. We have anti-spam laws here where people can get in serious trouble.
What do I want from WPMUDEV?
I DO NOT WANT a help desk jockey to ask me for a login/pass to the site. I gave it out once before and they crashed my server trying to 'fix it'. Not to mention I serve 150,000 pages a day across the network and if anything were to happen to the anything, I would lost out on my income and prob default on mortgage payments for a month or two.
I DO NOT WANT to be referred to an answer on another thread, because trust me, I have been searching FAR and WIDE for a working answer for months.
As a paying and long time member, I demand a head developer to contact me directly either here or via Skype.
This plugin has some huge problems which need fixing.
I feel this plugin does NOT need to use the customize feature of Wordpress. Just give us the option to use a custom post type and show us a normal page to edit on.
Some server stuff if you require it.
All plugins are up to date.