I received a complaint that they couldn't log on to the site last night. Then I checked just now myself and I got this message when trying to log on (see attachment). Any idea what happened and what I need to do?
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Thanks for voting on your experience with , we’d love to get some feedback please.
Ohh no! We’re really sorry to hear you didn’t have a pleasant experience with , we’re always looking at how we can improve and would appreciate you provide some further feedback here please.
it's great that you had a positive one. Based on your experience in this ticket would you please be kind enough to rate us externally on: