Managed backups issue

I received an email about a backup issue with one of our sites and wanted to know if you could take a look to identify more of what the issue is?

  • Luís
    • Support

    Hey Raymar ,

    Hope you’re doing well since our live chat!

    I added the following define on your wp-config.php and it seems that fixed the issue:

    define('SNAPSHOT_ATTEMPT_SYSTEM_BACKUP', true);

    This define will instruct Snapshot to first attempt to run the backup process using system calls what makes the backup process much faster.

    I hope this information has been helpful. If I can help you in this or other related question, please let me know!

    Cheers, Luís

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