I signed up with a different email address than the one

I signed up with a different email address than the one in my wordpress panel, so it won't recognize that i have paid for smush pro... so annoying! I've reinstalled the plugin and everything.

  • Tyler Postle

    Hey Stefanie,

    Hope you're doing well today! Once you install our WPMU DEV Dashboard and login to that then it should work perfectly :slight_smile:

    Reason the WPMU DEV Dashboard is required for Smush Pro is to validate your account with our api but also to ensure there are no conflict with the free version as they both use the same folder name. This way when an update to the pro version comes out, you can easily update through the dashboard in just 1-click.

    If you're meaning that you have another WPMU DEV account that you are logged into through the dashboard then you can re-login by going to:

    WPMU DEV > Manage > click "edit" beside the api key. That will log you out so you can log back in with the correct account.

    Hope this helps! If you still need any further assistance just let us know.

    All the best,
    Tyler

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