I spoke with

Hi,

I spoke with someone on live chat earlier and asked that they create a ticket for issues I am having with upfront builder on liverpoolshowchoir.com along with creating them an account to investigate the issue further.

Since I have done this the theme is totally corrupted and not like the original, and Icannot find anywhere that they have created a ticket.

Please can you advise.

  • Adam Czajczyk

    Hello Chris

    I hope you're well today and thank you for your question!

    I checked your previous chats and I see that you spoke with my colleagues but the last one from March (with Jorge Diaz) didn't end up with creating any ticket. It looked as if you left the chat or got disconnected.

    I see, however, that as I'm writing this response, you're in chat with Katya Tshichotska. I assume you're chatting about the issue in question so I'll hold on for a while and in case you weren't able to resolve the problem during the chat Katya will start a proper support ticket for you. In case that didn't happen (e.g. due to chat being disconnected), let me know please.

    Kind regards,
    Adam

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