I still trying to find help with feature image on directory

I am having trouble with feature image on directory plugin I have another plugin on the same site that has feature image and it works well and I have tried a lot of other themes and they are all doing the same so I don't think it is the theme . as I create a new listing the title and the feature image all look like it is working fine but when I go to the dashboard there is no feature image. can anyone please help? When I downloaded the plugin I don't have a directory button just listings and custom press is this wright? Thanks for your time