I try to subscribe a new account in wpmudev,using the old

Hi I try to subscribe a new account in wpmudev,using the old site im using, but now im experiencing problem , im still register as a free user? even after i add api key of splog and video api? why cant i see a log in for a user in the wpmudev dashboard only upgrade? please help what to do

  • Alexander
    • DEV MAN’s Mascot

    Hi @RFN

    Your site might be linked with another account (perhaps a free one) instead of the account with your paid membership. Try resetting your API key. You can do this by going to the “Manage” page of the WPMU DEV Dashboard. Click “edit” and your API key will be reset. Then you can log in again with your account. Just be sure to choose already a member.

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