If I try to install the dashboard I get this error: Fatal

If I try to install the dashboard I get this error:

Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 262118 bytes) in /home/inesrn/public_html/wp-content/plugins/wpmudev-updates/includes/class-wpmudev-dashboard-site.php on line 997

What can I do?

  • Alex Stine
    • System Administrator

    I am not 100% sure, but I am thinking that your memory limit cut the plugin install process off. Please access your wp-config file via FTP or your web host File Manager and add the below line.

    define( 'WP_MEMORY_LIMIT', '256M' );

    Please let me know how it goes :smiley:

  • Rupok
    • Support Ninja

    Hi Ines

    Hope you had a wonderful day.

    From the error it's showing, it's clear that this is related with your allocated memory in your server and it's not enough. So chances are high, increasing memory will solve this issue. To increase server memory, you can try the following:

    1. Try adding this line to your wp-config.php file:
    define('WP_MEMORY_LIMIT', '64M');
    2. If you have access to your PHP.ini file, change the line in PHP.ini
    If your line shows 32M, try 64M:
    memory_limit = 64M ;
    3. If you don't have access to PHP.ini try adding this to an .htaccess file:
    php_value memory_limit 64M
    4. Talk to your host.

    I believe, these will solve your issue. If not, let us know. We will be glad to help.

    Have a nice day. Cheers!

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