if this email goes through, I am opening a bottle

Hi, if this email goes through, I am opening a bottle of champagne. It is only the ... well I stopped counting a long time ago... time that I try sending a support ticket.

Anyway, in the "all members" section, I can't drop or move anyone's subscription or level. It takes me through the steps but no changes happen.

  • Vaughan
    • Support/SLS MockingJay

    hiya

    thanks for the post.

    can I assume that you are a membership admin?

    what happens when you try to change? do you receive any error messages?

    could you try turning WP_DEBUG on in wp-config.php

    also check your error_log in your public_html folder (or the folder that contains wp-config.php)

    can you try switching to the default 2012 theme.

    hope this helps.

    thanks.

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