I'm constantly getting this error message when I try

I'm constantly getting this error message when I try to create a backup, no matter which settings (local or dropbox, immediately or scheduled) I use.

"An unknown response returned from Snapshot backup attempt. Aborting."

  • Paul

    @Andre,

    I afraid that is a generic message reply from the server because the exact error could not be determined. Some things to look at.

    1. go to Snapshot > Settings. On this page is a section 'Server Info'. Please provide this information.

    2. When snapshot attempts to make an archive it creates the archive file in the folder wp-content/uploads/snapshots/ please make sure this folder has write permissions.

    3. Do you have access to you hosting server logs? See if there was a message displayed related to snapshot.

    4. Enable WP_DEBUG in your wp-config.php http://codex.wordpress.org/Editing_wp-config.php#Debug sometimes this will reveal more details on the error.

    Try some/all of the above and let us know if you make progress.

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