Line Breaks in CustomPress

Hello! I'm customizing the Directory plugin and it comes with CustomPress. I have added a few fields, mostly single-line text fields which are fine. But I have also added a multi-line text field and the line breaks are not showing. I could easily add code in the box to fix this, but other users who are adding listings may not be able (or want) to do this. How can I get this field to register breaks? Thanks!