I'm getting a error #200 and #500

When trying to install I'm getting a error #200 and sometime #500?

  • Dimitris

    Hey there DeShawnBristol,

    hope you're doing good and thanks for joining us! :slight_smile:

    Are you still experiencing these errors when you try to install plugins or themes from WPMUDEV Dashboard plugin? Please advise!

    If this is an on-going error state, could you please access your server through FTP, edit the wp-config.php file, find a line like
    define('WP_DEBUG', false);
    and replace it with the following (if the above line doesn’t exist, simply insert next snippet just above the /* That's all, stop editing! Happy blogging. */ comment)

    // Enable WP_DEBUG mode
    define('WP_DEBUG', true);
    // Enable Debug logging to the /wp-content/debug.log file
    define('WP_DEBUG_LOG', true);
    // Disable display of errors and warnings
    define('WP_DEBUG_DISPLAY', false);
    @ini_set('display_errors', 0);

    Then go ahead and try to replicate the error(s).
    By doing so, a /wp-content/debug.log file should be created.
    Simply download it, rename it to debug.txt and attach it here in your next reply.

    Finally, please grant us with support access to your website via WPMUDEV Dashboard plugin as described here https://premium.wpmudev.org/docs/getting-started/getting-support/#chapter-4

    Warm regards,
    Dimitris

  • Predrag Dubajic

    Hi DeShawnBristol,

    Did you enable debug log as Dimitris mentioned above because I'm unable to access the log file in your wp-content folder?

    Also, I see that you have quite a few of our plugins installed so I'm not sure when exactly this errors show up for you?

    Can you tell us the steps that you did to see them and can you grab a screenshot of them?

    I also tried accessing your site but support access didn't work, can you try disabling it and then granting it again so we can give it another try?

    Best regards,
    Predrag

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