I'm getting "Form can't be submitted in test mode" but the pop-up is live

When trying to submit a form from a pop-up I’m getting this error, but the pop-up is live already:

“Form can’t be submitted in test mode.”

I tried running a plugin/theme conflict test, but the issue is still there.

  • Kasia Swiderska
    • Support nomad

    Hello Ben,

    Were you using WPide plugin all the time? Because that plugin is known for conflicting with our plugins and since it wasn’t updated for the last 3 years it’s not recommended to use it. And I see that one is activated on your site so some parts of the plugin might not work correctly.

    Please see here: https://premium.wpmudev.org/forums/topic/wpide-conflict-with-smush-pro#post-1327051

    Can you disable it and save again settings in Hustle Popup and then try again with the subscription from it?

    kind regards,

    Kasia

  • Kasia Swiderska
    • Support nomad

    Hello Ben,

    I’m sorry for the delay on my side. Can send us your details using our contact form https://premium.wpmudev.org/contact/#i-have-a-different-question and the template below:

    Subject: “Attn: Kasia Swiderska

    – Site login URL

    – WordPress admin username

    – WordPress admin password

    – FTP credentials (host/username/password)

    OR cPanel credentials (host/username/password)

    – Folder path to site in question

    – Link back to this thread for reference

    – Any other relevant urls/info

    IMPORTANT: Please make sure you select “I have a different question” for your topic, so it doesn’t go back to the forums – this and the subject line ensure that it gets assigned to me.

    Note: Don’t leave your login details in this ticket.

    Please confirm here that you send those credentials

    kind regards,

    Kasia

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