I'm having a problem installing membership into my wesbite.

Hi

I'm having a problem installing membership into my wesbite. Every time that I install the plugin, it markes "error" and then get a 500 error for all admin pages. I've had to delete the plugin manually from the server in order to access my wordpress back-end.

Any suggestions?

Thanks

Chris

  • Jack Kitterhing

    Hi there @Christopher,

    Hope you're well today and sorry about the delay here.

    Could you send me the following information please so I could take a closer look at this. :slight_smile:

    - In the subject field add "Attn: Jack Kitterhing"
    - Link back to this thread
    - Include admin/network access
    - Include FTP
    - Include any relevant URLS for your site

    On the contact form, select "I have a different question", this ensures it comes through and gets assigned to me.

    https://premium.wpmudev.org/contact/

    Thank you!

    Kind Regards
    Jack.

  • Vaughan

    Hi @christopher,

    I've just been having a look at this issue.

    The main issue seems to be with the theme, it's causing lots of errors which is increasing memory usage.

    However, your memory on the server is very low.

    Can you try increasing your php memory_limit to 256M

    [29-May-2014 18:43:54 UTC] PHP Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 49 bytes) in

    [29-May-2014 18:30:59 UTC] PHP Notice: Undefined index: lsPluginVersion in /hermes/bosnaweb01b/b2418/ywh.nhpaonlineorg/beta/wp-content/themes/Avada/functions.php on line 139
    [29-May-2014 18:30:59 UTC] PHP Notice: Use of undefined constant avada_enable_order_notes_field - assumed 'avada_enable_order_notes_field' in /hermes/bosnaweb01b/b2418/ywh.nhpaonlineorg/beta/wp-content/themes/Avada/framework/woo-config.php on line 947
    [29-May-2014 18:30:59 UTC] PHP Notice: Use of undefined constant avada_woocommerce_review_order_after_payment - assumed 'avada_woocommerce_review_order_after_payment' in /hermes/bosnaweb01b/b2418/ywh.nhpaonlineorg/beta/wp-content/themes/Avada/framework/woo-config.php on line 959
    [29-May-2014 18:31:00 UTC] PHP Notice: Undefined variable: data in /hermes/bosnaweb01b/b2418/ywh.nhpaonlineorg/beta/wp-content/themes/Avada/framework/mega-menus.php on line 294
    [29-May-2014 18:31:00 UTC] PHP Notice: Undefined variable: data in /hermes/bosnaweb01b/b2418/ywh.nhpaonlineorg/beta/wp-content/themes/Avada/framework/mega-menus.php on line 294
    [29-May-2014 18:31:00 UTC] PHP Notice: Undefined variable: data in /hermes/bosnaweb01b/b2418/ywh.nhpaonlineorg/beta/wp-content/themes/Avada/framework/mega-menus.php on line 294
    [29-May-2014 18:31:00 UTC] PHP Notice: Undefined variable: data in /hermes/bosnaweb01b/b2418/ywh.nhpaonlineorg/beta/wp-content/themes/Avada/framework/mega-menus.php on line 294
    [29-May-2014 18:31:00 UTC] PHP Notice: Undefined variable: lang in /hermes/bosnaweb01b/b2418/ywh.nhpaonlineorg/beta/wp-content/themes/Avada/functions.php on line 637
    [29-May-2014 18:31:00 UTC] PHP Notice: Use of undefined constant ICL_LANGUAGE_CODE - assumed 'ICL_LANGUAGE_CODE' in /hermes/bosnaweb01b/b2418/ywh.nhpaonlineorg/beta/wp-content/themes/Avada/functions.php on line 762
    [29-May-2014 18:31:00 UTC] PHP Notice: Undefined variable: custom_font in /hermes/bosnaweb01b/b2418/ywh.nhpaonlineorg/beta/wp-content/themes/Avada/framework/dynamic_css.php on line 540
    [29-May-2014 18:31:00 UTC] PHP Notice: Undefined variable: custom_font in /hermes/bosnaweb01b/b2418/ywh.nhpaonlineorg/beta/wp-content/themes/Avada/framework/dynamic_css.php on line 555
    [29-May-2014 18:31:00 UTC] PHP Notice: Undefined index: headings_color in /hermes/bosnaweb01b/b2418/ywh.nhpaonlineorg/beta/wp-content/themes/Avada/framework/dynamic_css.php on line 839
    [29-May-2014 18:31:00 UTC] PHP Notice: Use of undefined constant body_text_color - assumed 'body_text_color' in /hermes/bosnaweb01b/b2418/ywh.nhpaonlineorg/beta/wp-content/themes/Avada/framework/dynamic_css.php on line 1215
    [29-May-2014 18:31:00 UTC] PHP Notice: Use of undefined constant primary_color - assumed 'primary_color' in /hermes/bosnaweb01b/b2418/ywh.nhpaonlineorg/beta/wp-content/themes/Avada/framework/dynamic_css.php on line 1218
    [29-May-2014 18:31:00 UTC] PHP Notice: Undefined index: form_content_color in /hermes/bosnaweb01b/b2418/ywh.nhpaonlineorg/beta/wp-content/themes/Avada/framework/dynamic_css.php on line 1333
    [29-May-2014 18:31:01 UTC] PHP Notice: Undefined index: lsPluginVersion in /hermes/bosnaweb01b/b2418/ywh.nhpaonlineorg/beta/wp-content/themes/Avada/functions.php on line 139
    [29-May-2014 18:31:01 UTC] PHP Notice: Use of undefined constant avada_enable_order_notes_field - assumed 'avada_enable_order_notes_field' in /hermes/bosnaweb01b/b2418/ywh.nhpaonlineorg/beta/wp-content/themes/Avada/framework/woo-config.php on line 947
    [29-May-2014 18:31:01 UTC] PHP Notice: Use of undefined constant avada_woocommerce_review_order_after_payment - assumed 'avada_woocommerce_review_order_after_payment' in /hermes/bosnaweb01b/b2418/ywh.nhpaonlineorg/beta/wp-content/themes/Avada/framework/woo-config.php on line 959
    [29-May-2014 18:31:03 UTC] PHP Notice: Undefined index: lsPluginVersion in /hermes/bosnaweb01b/b2418/ywh.nhpaonlineorg/beta/wp-content/themes/Avada/functions.php on line 139
    [29-May-2014 18:31:03 UTC] PHP Notice: Use of undefined constant avada_enable_order_notes_field - assumed 'avada_enable_order_notes_field' in /hermes/bosnaweb01b/b2418/ywh.nhpaonlineorg/beta/wp-content/themes/Avada/framework/woo-config.php on line 947
    [29-May-2014 18:31:03 UTC] PHP Notice: Use of undefined constant avada_woocommerce_review_order_after_payment - assumed 'avada_woocommerce_review_order_after_payment' in /hermes/bosnaweb01b/b2418/ywh.nhpaonlineorg/beta/wp-content/themes/Avada/framework/woo-config.php on line 959
    [29-May-2014 18:31:03 UTC] PHP Notice: Undefined variable: data in /hermes/bosnaweb01b/b2418/ywh.nhpaonlineorg/beta/wp-content/themes/Avada/framework/mega-menus.php on line 294
    [29-May-2014 18:31:03 UTC] PHP Notice: Undefined variable: data in /hermes/bosnaweb01b/b2418/ywh.nhpaonlineorg/beta/wp-content/themes/Avada/framework/mega-menus.php on line 294
    [29-May-2014 18:31:03 UTC] PHP Notice: Undefined variable: data in /hermes/bosnaweb01b/b2418/ywh.nhpaonlineorg/beta/wp-content/themes/Avada/framework/mega-menus.php on line 294
    [29-May-2014 18:31:03 UTC] PHP Notice: Undefined variable: data in /hermes/bosnaweb01b/b2418/ywh.nhpaonlineorg/beta/wp-content/themes/Avada/framework/mega-menus.php on line 294
    [29-May-2014 18:31:03 UTC] PHP Notice: Undefined variable: lang in /hermes/bosnaweb01b/b2418/ywh.nhpaonlineorg/beta/wp-content/themes/Avada/functions.php on line 637
    [29-May-2014 18:31:03 UTC] PHP Notice: Use of undefined constant ICL_LANGUAGE_CODE - assumed 'ICL_LANGUAGE_CODE' in /hermes/bosnaweb01b/b2418/ywh.nhpaonlineorg/beta/wp-content/themes/Avada/functions.php on line 762
    [29-May-2014 18:31:03 UTC] PHP Notice: Undefined variable: custom_font in /hermes/bosnaweb01b/b2418/ywh.nhpaonlineorg/beta/wp-content/themes/Avada/framework/dynamic_css.php on line 540
    [29-May-2014 18:31:03 UTC] PHP Notice: Undefined variable: custom_font in /hermes/bosnaweb01b/b2418/ywh.nhpaonlineorg/beta/wp-content/themes/Avada/framework/dynamic_css.php on line 555
    [29-May-2014 18:31:03 UTC] PHP Notice: Undefined index: headings_color in /hermes/bosnaweb01b/b2418/ywh.nhpaonlineorg/beta/wp-content/themes/Avada/framework/dynamic_css.php on line 839
    [29-May-2014 18:31:03 UTC] PHP Notice: Use of undefined constant body_text_color - assumed 'body_text_color' in /hermes/bosnaweb01b/b2418/ywh.nhpaonlineorg/beta/wp-content/themes/Avada/framework/dynamic_css.php on line 1215
    [29-May-2014 18:31:04 UTC] PHP Notice: Use of undefined constant primary_color - assumed 'primary_color' in /hermes/bosnaweb01b/b2418/ywh.nhpaonlineorg/beta/wp-content/themes/Avada/framework/dynamic_css.php on line 1218
    [29-May-2014 18:31:04 UTC] PHP Notice: Undefined index: form_content_color in /hermes/bosnaweb01b/b2418/ywh.nhpaonlineorg/beta/wp-content/themes/Avada/framework/dynamic_css.php on line 1333
    [

    You can increase memory by following this article, alternatively you could ask your webhost, they should be able to help you with this.

    http://www.bubbleindia.com/check-increase-php-memory-limit-wordpress/

    Hope this helps

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