I'm not able to install from my wordpress site. It

I'm not able to install from my wordpress site. It is asking me to download and I don't have any installation instructions

  • Patrick
    • Support Monkey

    Hi @CertSchool

    Welcome to the forums!
    Which plugin/theme are you trying to install?

    I see in our records that you have installed the WPMU DEV Dashboard plugin.

    Have you logged into the Dashboard with your premium account credentials (the same username and password you use to login here)?

    Once you are logged in to your Dashboard, you can install plugins/themes directly from there.

  • Patrick
    • Support Monkey


    If you can access the "Manage" screen, then you must be logged in.

    When you visit WPMU DEV > Dashboard, you should see a screen much like the 1st screenshot below.

    If you are not logged in, you will likely see what is shown in the 2nd screenshot below.

    Click the link next to "Already a member?" and you will be redirected to the login form as seen in the 3rd screenshot.

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