I'm trying to use snapshot and am having no luck on a site.

hi. I'm trying to use snapshot and am having no luck on a site.

I have used it several times in the past, but this site keeps hanging when I try and do a restore on a different server.

It keeps getting stuck in the same spot every time and just says... 'Unable to locate table restore file from archive: wp_commentmeta.sql'

what can I do to try and get it to unload the database?

thanks,