I'm using your support system plugin. I have a question.

Hi guys.
I'm using your support system plugin.
I have a question.
I really have to edit this thing.
I have to remove this "Submit a ticket" title, on my submit a ticket page.
Also I would like to remove the dropdown menu where it lets users chose among my multisites. These just don't work for my site.
The button also, says "submit a ticket",
how can I edit these?