Image file path

I have suddenly started having a problem similar to this however I do not have a define( 'UPLOADS', 'files' ); line in my wp-config.php file,which was the fix in that case. The sites in my network use (as you might guess) the Divi theme – and images added through Divi modules still appear, but it seems that any images in regular WordPress are somehow looking for a "files" path rather than the regular wp-content/uploads e/g/ I just noticed this today after trying to update plugins. However, reverting to a pre-update backup did not fix the issue. I have activated a support token.

  • Predrag Dubajic
    • Support

    Hi Joan,

    Hope you’re doing well.

    I had a look at your subsite settings but everything seems to be in order there, upload paths use default values and nothing points to “files” being added to image path.

    Could you provide us with FTP or cPanel so we can have a closer look at your installation?

    Note: Don’t leave your login details in this ticket.

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    Subject: “Attn: Predrag Dubajic

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    Best regards,


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