images not optimised

HI Guys,

I was just checking why i had images that are not optimised, so i spoke to my server wpengine, they say that the plugin is not working. Can you please have a look at this for thanks.

please see conversation.

You are now connected with a WP Engine technician.
David Mcloughlin
HI
Alex Kosub
Hey there how are you today?
David Mcloughlin
Fine thanks Alex, https://1o2wil42zpog…3wllw-wpengine.netdna-ssl.com/…STA-1.6-TDCI-ZETEC-S-front-1-350x205.jpg
The UK's Online Car Supermarket - The Car Lounge UKThe Car Lounge UK is the UK's Online Car Supermarket who specialise in providing car finance to those who have a bad credit score
Losslessly compressing https://1o2wil42zpog…3wllw-wpengine.netdna-ssl.com/…STA-1.6-TDCI-ZETEC-S-front-1-350x205.jpg could save 36.8KiB (71% reduction).
In my google page speed insights it states this image is not compressed
But when i cannot find the image?
Help please buddy :slight_smile:
Alex Kosub
Sure let me take a look
David Mcloughlin
Thanks
Alex Kosub
for what install is this on?
David Mcloughlin
caroungeuk16
Alex Kosub
Alright one moment
Can you send me a full screen shot of where it states this, the link above is cutting off the path so its making difficult to track down
David Mcloughlin
Screenshot_30.jpgScreenshot_30.jpg
Alex Kosub
Thank you
Ok found it /wp-content/uploads/2016/06/FORD-FIESTA-1.6-TDCI-ZETEC-S-front-1-350x205.jpg
David Mcloughlin
Is this image optimised do you know?
cached image is not
Alex Kosub
So I do see your using eww so I would double confirm with those settings since the CDN is just caching it however it is compressed in the file system itself
David Mcloughlin
Im not using eww i use wpsmush???
Alex Kosub
Aw correct, sorry I saw the ewww plugin but just saw now its just in your file system as inavtive
If it is compressing that image, it might be that its so large you mightneed to further manually compress it in a service like photoshop
I always check on the individual load time of these emlements on something such as
webpagetest.org
David Mcloughlin
https://1o2wil42zpog2wjyrc13wllw-Can i test the specific miage yes? Is this compressed yes? wpengine.netdna-ssl.com/wp-content/uploads/2016/06/FORD-FIESTA-1.6-TDCI-ZETEC-S-front-1-350x205.jpg
Sorry broke the url https://1o2wil42zpog…CI-ZETEC-S-front-1-350x205.jpg
Alex Kosub
So instead you would test the page its on and scroll down the water fall chart and see the time in comparison from any other images
David Mcloughlin
http://www.webpagetest.org/result/160707_BF_3523/
WebPagetest Test Result - London : 1o2wil4...ront-1-350x205.jpg - 07/07/16 22:42:12Website performance test result - London : 1o2wil4...ront-1-350x205.jpg - 07/07/16 22:42:12.
They state it is not compressed, so is this in the cache
Alex Kosub
Ok taking a look
what page is it on?
David Mcloughlin
When i analyse the whole page it says all images need optimising, sureley this is wrong https://gtmetrix.com…ports/carloungeuk.com/6ZSduWS6
Latest Performance Report for: https://carloungeuk.com/listings/ford-fiesta-1-6-tdci-zetec-s/ | GTmetrixLatest Performance Report for: https://carloungeuk.com/listings/ford-fiesta-1-6-tdci-zetec-s/
https://carloungeuk.…/ford-fiesta-1-6-tdci-zetec-s/
FORD FIESTA 1.6 TDCI ZETEC S - The car Lounge UKFORD FIESTA 1.6 TDCI ZETEC S - The car Lounge UK
Alex Kosub
ok one moment
David Mcloughlin
Wow, it is like this for every page i think...please help
Alex Kosub
Looks like your compression plugin isnt working very well, check out when I go straight to the waterfall view http://www.webpagete…sult/160707_SR_3588/1/details/ you can see how long those images take to load compared to everything else
WebPagetest Test Details - Dulles : carloun...-1-6-tdci-zetec-s/ - 07/07/16 22:49:36Website performance test details - Dulles : carloun...-1-6-tdci-zetec-s/ - 07/07/16 22:49:36
I would look into possibly seeing if the plugin has any settings to heavier compress, or you might need to try a different plugin for this function
David Mcloughlin
Surely its not the plugin, im paying for premium package and the just simple images arnt theyDelivered
Alex Kosub
They look to be, if you have the premium package and its still not compressing and no settings can be adjusted to heavier compress I might recommend contacting their plugin support to see why the product your paying for is not functioning as it should

  • Alex Stine
    • System Administrator

    Hello,
    Hope you are well.

    It actually looks like the plugin is doing it's job pretty well. Please see this GTMetrix report.
    https://gtmetrix.com/reports/carloungeuk.com/Zc4o9Uqv

    I think the biggest problem is your images are very large, could you please try this setting?
    1. Login to WordPress Admin.
    2. Go to Media > WP Smush.
    3. Scroll down to the SETTINGS heading.
    4. Enable the Resize original images setting.
    5. Now enter a Width and Height in px that you would like your images to be resized to.
    6. You can enable the Include my original full-size images setting if you want to save space on your server.
    7. Click UPDATE SETTINGS.
    8. Click the button that says RE-CHECK IMAGESLets you check if any images can be further optimised. Useful after changing settings.
    9. If there are any images that need to be optimized, please run bulk smush again.

    Please re test your page and see if this makes a difference. Also be sure to clear any website cache to make sure the optimized images are being delivered.

    Have a great day! :slight_smile: Cheers,
    Alex :smiley:

  • Alex Stine
    • System Administrator

    Hello,
    Hope you are well.

    I just logged in and cleared all your site cache, could you please have a look at the report now? It looks much better I think.
    https://gtmetrix.com/reports/carloungeuk.com/HtCcliDG

    It seems WPEngines cache was caching the unoptimised images so when you tested your page, the old images were still being served instead of the new ones. I recommend deactivating this cache completely for a little while to see if this is the case.

    Could you please check and confirm?

    Cheers,
    Alex :smiley:

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