import function missing

I am sure I have read the same problem somewhere else too, but can't find it again I have a new blogger who would oike to import his old blog into my system, but he can't see the dashboard => manage => import function and neither can he see an export function (both inside wpmu 2.6.3 I think

If I log in as site admin, I can see the import/export function, any hints what I am doing wrong here?