Incase fill thai language not Sync, How to solve?

1. Master site, Incase fill thai language (First Name, Last Name, Biographical Info, Customer Billing Address, Customer Shipping Address) a plugin not working. It working when i fill back english language

2. Subsites, I use this plugin with WooCommerce. In Personal Options page. Can You make it don't Synchronization Customer Billing Address field and Customer Shipping Address field