Installed support

Hello

Installed support plugin...looking for the "front end" location/URL that users see? Cant find it...)

Have configured the plugin...emails, etc...

Will stand By

Jon

  • Kasia Swiderska

    Hello Jon,

    First you have to enable Front End page. In Support Settings in Network, click tab Front End and tick "Activate Front End". Then you will see that there are option to create pages for Support page, Submit new ticket and FAQ page. You have to create pages with shortcodes in them (shortcodes are listed under each option) and then select those pages there and save.

    Those pages will be created on blog which ID you placed in option "Blog ID". If you select 1 it will be on the main site.

    Let me know if you have more questions

    kind regards,
    Kasia