Installed the Support System plugin but cannot find any way

Installed the Support System plugin but cannot find any way to add a button or link on my site to allow my customers or potential customers to access the support and faq's.

Was hoping this plugin would work outside the admin console so I could quite using one that is not integrated into my site.

If it can only be used by those with access to the admin console then it is pretty much useless to me.

Please help.