Installing and Configuring the Help System plugin

I installed the Help System through the WPMUdev dashboard. I see that according to the documentation, you need to add some lines to the db-config file. If I installed through the dashboard, did this happen already? Do you have a video showing configuring the help system?

THAT would be very helpful.

Thanks in advance,

Diane

  • Timothy Bowers

    Hey there.

    Are you referring to this:

    If you are using Multi-DB:

    You need to add the global table lines to
    db-config.php BEFORE installing the Support System plugin or running the sql.txt
    Add this line to your db-config.php if using multi-db:
    add_global_table(‘system_faq’);
    add_global_table(‘system_faq_cats’);
    add_global_table(‘system_tickets’);
    add_global_table(‘system_tickets_cats’);

    If so then you only need to do that if you're using our Multi-DB plugin.

    You shouldn't need to configure anything else like this.

    If you get stuck with using the plugin and need some specific help then please feel free to open another thread so we can assist further.

    Take care.

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