Installing ProSites with MarketPress as Premium Plugin

I am experiencing serious bugs whilst installing ProSites. The support for the plugin is lacking and I require premium support on the plugin to install it and configure it on the website where I am targeting the install. Please provide premium support for this plugin. Otherwise, why is there not adequate support for installing the plugin Pro Sites. I have already been referred to the obvious links for support on the plugin and these are not helping. I also had an advanced team look at the plugin for install and they are baffled with the complexities of installing the plugin. Please provide premium support for installing Pro SItes.

Thanks...William