Installing ProSites with MarketPress as Premium Plugin

I am experiencing serious bugs whilst installing ProSites. The support for the plugin is lacking and I require premium support on the plugin to install it and configure it on the website where I am targeting the install. Please provide premium support for this plugin. Otherwise, why is there not adequate support for installing the plugin Pro Sites. I have already been referred to the obvious links for support on the plugin and these are not helping. I also had an advanced team look at the plugin for install and they are baffled with the complexities of installing the plugin. Please provide premium support for installing Pro SItes.