Installing WP Smush Pro

Trying to install WP Smush Pro and get the following error message: Server error status: Internal Server Error [500]
I have increased PHP memory limit on the server and also in the wp-config.php file. No luck.
I have deactivated all plugins but get the same error. I have created an debug file and it is available if you need it.
I have also activated support access to the site.
I am going to install the free version to finish my deadline work then I will remove it.
Any assistance will be greatly appreciated.

  • Nahid

    Hi Jack Wilson !
    Hope you are having a great day!

    Well, this issue is most likely to be a server side issue. I'm sorry about the matter that increasing the PHP memory limit and initiating a plugin conflict test didn't work. Have you tried the other troubleshooting like fixing corrupted .htaccess file? If not, please follow this handy blog post by WPMU Dev and give them a shot. Moreover, can you upload the log file to a cloud storage platform like Dropbox and provide me the link in the next reply?

    Hope this helps. I'll be looking forward to hearing from you. Thanks!

    Best,
    Nahid.

Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.