Installing WP Smush Pro

Trying to install WP Smush Pro and get the following error message: Server error status: Internal Server Error [500]
I have increased PHP memory limit on the server and also in the wp-config.php file. No luck.
I have deactivated all plugins but get the same error. I have created an debug file and it is available if you need it.
I have also activated support access to the site.
I am going to install the free version to finish my deadline work then I will remove it.
Any assistance will be greatly appreciated.

  • Nahid

    Hi Jack Wilson !
    Hope you are having a great day!

    Well, this issue is most likely to be a server side issue. I'm sorry about the matter that increasing the PHP memory limit and initiating a plugin conflict test didn't work. Have you tried the other troubleshooting like fixing corrupted .htaccess file? If not, please follow this handy blog post by WPMU Dev and give them a shot. Moreover, can you upload the log file to a cloud storage platform like Dropbox and provide me the link in the next reply?

    Hope this helps. I'll be looking forward to hearing from you. Thanks!


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