Internal 500 Error after installing and activating plugins…

I have a site down after updating plugins and I cant get to plugins to deactivate one by one…

” is currently unable to handle this request.”

I dont know how to unbreak what I broke and then make sure that I am using the plugins I need without breaking again..

Thank you


I am glad to give server access

  • Kasia Swiderska
    • Support nomad

    Hello Jonathan,

    You can still disable plugins using FTP access – to disable all plugins at once, you need to go to wp-content and change name of the plugins directory to something else. This way you will see if culprit is one of the plugins and not the theme.

    The same way you can disable plugins one by one – by changing names of their directories.

    Also you can try to debug your site by enabling debug.log in your WordPress. To enable it, open your wp-config.php file and look for define(‘WP_DEBUG’, false);. Change it to:

    define(‘WP_DEBUG’, true);

    In order to enable the error logging to a file on the server you need to add yet one more similar line:

    define( ‘WP_DEBUG_LOG’, true );

    In this case the errors will be saved to a debug.log log file inside the /wp-content/directory.

    Depending on whether you want your errors to be only logged or also displayed on the screen you should also have this line there, immediately after the line mentioned above:

    define( ‘WP_DEBUG_DISPLAY’, false );

    The wp-config.php is located in your WordPress root directory. It’s the same file where the database configuration settings are. You will have to access it by FTP or SFTP in order to edit it. I would need then to see contents of the debug.log file – so please paste it to the text file and attach to post.

    kind regards,


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