Internal Server Error [500] when installing through WPMU DEV >> Plugins

So when I try installing plugins from the WPMU DEV >> Plugins page it says

Server error status: Internal Server Error [500]

But when I install the plugins from the WPMU DEV >> Dashboard (Right hand side Popular Plugins) they install, but the Plugins page is a much better page to install plugins when installing multiple plugins at once I hope this gets fixed

  • Luís
    • Support

    Hi Hefin ,

    Hope you're doing well today!

    Based on our Information panel, you are using an outdated version of WordPress (4.5.3) and this is the commom issue.

    We already have some similiar reports, where this issue was solved upgrading WordPress to the last version (4.7.3). There is any reason to use an outdated version of WordPress?

    If upgrading WordPress to last version didn't solved your issue, can you please send us the FTP details of your website privately through our contact form, so we can investigate further:

    Send in:
    Subject: "Attn: Luis Lopes"
    - WordPress admin username
    - WordPress admin password
    - Login url
    - FTP credentials (host/username/password)
    - Link back to this thread for reference
    - Any other relevant urls/information

    Cheers, Luís

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