Internal Server Error when uploading managed backup

I am trying to run my managed backups and every time I try to upload I get an Internal Server Error and the log produces this

[Cron][2019-01-28 01:26:05][Warning] Immediate hook misfired, kickstart backup processing

Please advise.

  • Adam Czajczyk

    Hello David Shrein

    I hope you're well today and thank you for your question!

    You are referring to Managed Backups but you also say that "you are trying to upload" and I'm not sure what do you mean by this. The Managed Backup first creates a backup then automatically uploads it to The Hub (our cloud).

    Is it that stage of the backup process that you mean by "trying to upload"? Let me know, please.

    Also, since there are various possible reasons for such behavior I would like to take a closer look at you site so could you please enable support access to your site? To do so, please go to the "WPMU DEV -> Support" page in the site's back-end, click on "Grant support access" button there and let me know here once it's done.

    I'll then check the site to see what is happening there.

    Best regards,
    Adam

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