internet explorer

Hi. Some of my users are reporting problems downloading files. The file links show up and they show up masked but they do not download the mp3. I noticed this is the case on my computer too with Internet Explorer but firefox works just fine.

I also turned off all of my plug ins and just had membership running but that didn't solve the problem either. In fact now all it does is say "file not available". If you right click and hit "Save as" it only downloads a 56K .htm file.

Users have reported this problem using Firefox too however on my end the files are downloading just fine. I noticed when I first installed the plug in and logged in as a user, the dialog box would prompt me to save the file. Then it started going to a white screen with the encrypted file directory.

Please advise! This is business and people want to download their files!