Invite isn't working with my site

I installed the plugin and it's not working with my site. I checked the configuration and etc, but your plugin isn't showing under my settings. I don't have much time and if this can't be fixed right away please send a refund.

  • Tyler Postle
    • CGO

    Hey Donat,

    Hope you're doing well today!

    It looks like your site is a single site install? Our Invite plugin is designed for Multisite only, so won't work on a single site install. If you aren't familiar with Multisite, then you can learn more in our guide here: https://premium.wpmudev.org/blog/ultimate-guide-multisite/

    However, if you do want to seek a refund as I understand you don't have much time, then you can email our billing department here: https://premium.wpmudev.org/contact/

    Select "I have a billing question". That ensures it gets assigned to one of our billing guys.

    Majority of our plugins do work with single sites as well though, so if you have questions about any others just let us know :slight_smile: we could swap your subscription over to another one instead.

    Hope you have a great weekend!

    Cheers,
    Tyler

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