IP blocking issue randomly from Defender Pro

My client’s staff and some other visitors couldn’t access my clients website. They are getting this error:
"The administrator has blocked your IP from accessing this website"
Even after turning everything off on Defender Pro, it is still blocking them on their site.

  • Ash
    • WordPress Hacker

    Hello Dewey

    It may also happen due to cache. That means, they are not bloked actually but seeing a cache blocked page. I have cleared your HB cache. Would you please also check with your host if they have varnish and/or object cache? If so, please ask them to clear the cache.

    Let us know if that fixes the issue. Have a nice day!

    Cheers,
    Ash

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