Is it possible to record manual payments?

I have search online and it is very conflicting. Some advice says there is a manual payment gateway, and others can't find it. Other posts say not. (I can't see one)
Most people will be registering with us online, but a number will be sending a cheque. How do we record this payment?

Many thanks


  • Michael Bissett

    Hi @Cheryl, hope you're doing well today! :slight_smile:

    At the moment, you may want to facilitate the manual payment yourself, so you would be applying the membership yourself once payment has been received (as there isn't a manual payment gateway as of yet).

    An alternative you may wish to consider though, would be to switch over to our Protected Content plugin, as it has a manual payment gateway already included. :slight_smile:

    It also offers Stripe, PayPal, and A lot of the content protections options are similar to Membership as well.

    If you'd like to give Protected Content a try, you would be more than welcome to reach out to our billing/accounts department, so that they can switch you over to that plugin:

    (please make sure to select "I have a billing question" when filling out the form, so that your question makes it to the right department)

    Hope this helps, let me know if I can be of further assistance here please! :slight_smile:

    Kind Regards,

  • Ash

    Hello @Cheryl

    I hope you are well today.

    When an user sends you check, he needs to register first. Then you need to go to Membership > All Members, hover over on that user row and in subscription column you will see an option add link. You can assign any subscription to that user.

    Unfortunately, you can't store the member's payment information

    About the difference between, this is from Michelle:

    Protected Content Pros
    1. Easy to use and set up. (Without reading the manual, I was able to set up Protected Content on my site in a fraction of the time it took me to set up Membership.)
    2. Better control over different types of content, like custom post types, BuddyPress, bbPress, and more.
    3. Very intuitive UI, leading to a smoother user experience on both the admin and member sides.
    4. No more remote pings, which are kind of a nightmare, to integrate with MailChimp

    Protect Content Cons
    1. Not quite as robust as Membership, specifically when it comes to negative v. positive rules.
    2. Harder to manage the visitor experience.
    3. Currently, it's not possible to import your Membership subscriptions directly to Protected Content, so that would involve some additional set up for your already enrolled members with active subscriptions.

    Membership Pros
    1. Can do more complex content protection, when a simple option isn't robust enough.
    2. Easier to control the experience for non-logged in users, for example with Membership you can set things so only visitors can see them.

    Membership Cons
    1. Takes a while to fully understand how it works.
    2. Set up can be complex and time consuming.
    3. It's possible to lock yourself out of your site.
    4. While we're still planning on supporting Membership for at least another year, there's a chance it may be retired and replaced with Protected Content after that year.

    Both plugins will take ongoing work as your site content changes, but here Protected Content wins for being simpler to manage than Membership.

    We're still actively developing Membership alongside Protected Content, so there will still be features added and bugs fixed for the foreseeable future.


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