Is it possible to use the Support plugin on a separate subdomain, such as support.website.com?

Thank you very much for taking the time to answer this question. I wonder if there is a way to utilize the support system plugin on a separate page template with custom styling designated by a subdomain like support.website.com. Would be grateful for any assistance. Many thanks, Matmaker

  • Tyler Postle

    Hey Matmaker,

    Hope you're doing well today and thanks for your question!

    Support system was designed for the backend of WordPress so without a lot of customization will not work well on the frontend. It is meant to be accessible by the admin of each site on their dashboard so they can easily send support tickets in to the super admin :slight_smile:

    What you are planning sounds like it would be better done by a forum solution such as bbpress. With that said, I don't have many details about your plan :p just a suggestion.

    Will managing the support tickets from the backend not suit your needs?

    Look forward to hearing back!

    All the best,
    Tyler

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