Is there a way to only accept private chats? If a moderater is not available is there a . . .

Hey,

Is there a way to only accept private chats (so each person sees only their own info)?

If a moderator is not available is there a way to have them send a message by email instead in the chat box?

Is there a way to show a estimated wait time for a reply and then if that wait time is exceeded also display a form to have them send a email message and/or link to a form?

:slight_smile: