Is there an easy way to resend a MP download link?

I can't find how to resend the receipt, or otherwise get a download link for any product/order from MarketPress. In some cases, if one of our customers can't find the email we sent (if it went to spam, etc.), we will need to send them the download link again.

With other systems, it's fairly easy to copy the dowload link, and then send it to them. Either a way to resend the receipt, or to copy the link, would be great.


  • Patrick
    • Support Monkey

    Hi there @grahamlindsey

    I hope you are having a great day!

    Yep, simply click the email address for the order you want on the Manage Orders screen.

    That will launch your email client and auto-populate the subject line with something like the following:
    "Regarding Your Order (f02c1d457e93)"

    The 12-digit number is the client's order ID that they can enter on your /store/order-status/ page to review their order and/or download their product.

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