Is there someone who can help me with the items in this thread now please?

Hi,
Tyler was helping me but he had to go to bed so now I have no support and I need to get these things fixed. My understanding was that paying for Elite service meant we got support 24/7, I read that somewhere.. Please could someone help me. This is the thread.

https://premium.wpmudev.org/forums/topic/i-cant-get-the-protected-content-plugin-working-correctly?replies=20#post-765792