Issue regarding the Fundraiser plugin

I have installed the plug in and set up a Fundraiser. When I view the page, there is NO information there, it skips directly to the comments.

http://hhcharity.org/fundraisers/brick-program/

I installed on a different site, to see if the problem was as site-specific conflict. When I did, that one is even worse ... the fundraiser page comes up NOT FOUND:

http://floridafringetourism.com/support-fft/help-support-florida-fringe-tourism/

I have reviewed the video and the PDF, and cannot find where I went wrong. Please advise.

  • Jack Kitterhing
    • Code Norris

    Hi there @Glendon,

    Hope you're well today and thanks for your question.

    In wp-admin > settings > permalinks, have you set postname permalinks? If you have, can you re-save, if you haven't, can you change to postname and save please :slight_smile:

    It should work correctly then, if it still doesn't work, please let me know, I'm here to help :slight_smile:

    Thanks!

    Kind Regards
    Jack.

  • Jack Kitterhing
    • Code Norris

    Hi there Glendon,

    Thanks for the additional information, can you test with the default 2012 theme and see if it works correctly using that?

    In the WPMU DEV dashboard > support > support access, can you grant access please for me to take a closer look at this :slight_smile:

    Thanks!

    Kind Regards
    Jack.

  • Glendon
    • Flash Drive

    I have enabled your access for http://FloridaFringeTourism.com. That is MY site. The other site is a client site, and so I'd rather mess with mine at this point rather than disrupt theirs. lol

    This is the one that comes up page not found. I even used the shortcode to add a payment button to a page, and then processed a payment, and when PayPal sent me back to the "Thank you" page, even that was page not found.

    Glendon

  • Jack Kitterhing
    • Code Norris

    Hiya @Glendon,

    Hope you're well today and thanks for the additional information.

    I've taken a look at this but it appears that support access isn't enabled on that site, sorry for the delay this has caused, could you send me your logins to contact(at)wpmudev.org with the subject line Attn: Jack Kitterhing

    Thank you!

    Kind Regards
    Jack.

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