Issue when charging Google maps in directory pages

Dear team,

There is an issue when charging Google maps in directory pages http://estheterra.com/listing/yves-rocher-test-11/ only a message says that the image is chargibg but nothing come.

Best regards

  • Patrick
    • Support Monkey

    Hi there @shankersgi

    I hope you had a great weekend!

    Whoops! Looks like you have country restrictions on your site. :slight_frown:

    I cannot access it and simply see this message: "Forbidden - Visitors from your country are not permitted to browse this site."

    However, if maps are not properly rendering on your listing pages, there is likely some other plugin/script conflicting. You can see the map being generated correctly on my test listing here:
    http://directory.pcwriter.net/listing/sample-listing/

    Please implement basic troubleshooting protocol as illustrated on this page to locate any possible conflicts:
    https://premium.wpmudev.org/manuals/using-wpmu-dev/getting-support/

    You may also want to allow access to visitors from Canada and/or the US so we can view your site and help you troubleshoot this issue.

    Thanks!

  • shankersgi
    • Design Lord, Child of Thor

    Dear Patrick,
    Thank you for your prompt answer,
    You can access from Canada and/or the US now,
    I deactivate and uninstall Googlemaps plugin, then re-install but the issue is same.
    I can not deactivate all plugins cause many peaople are surfing on this site,
    Do you have any other idea?
    Best regards
    Shanker

  • Patrick
    • Support Monkey

    Hi again @shankersgi

    My apologies for the delay here; we're a bit swamped at the moment. :slight_frown:

    I can now see your site, thanks!

    The first thing I did was to inspect your site using browser console, and I noticed an error being shown for the MK-Slider plugin that appears to be included in your theme. Can that be deactivated temporarily?

    I also noticed that the page you linked to above appears to no longer exist. Can you please create a page again with a map generated by our Google Maps plugin so we can inspect that page>

    Thanks!

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