Issue with either both WP and FB comments showing or neither

I've read many other people are having this same problem yet I haven't found a fix that works for me.

I have 'Use Facebook for comments' ticked and 'Override WordPress discussion settings' also ticked. In this state I get no comments box showing what so ever.

If i untick 'Override WordPress discussion settings' then both comment box show.

I would like ONLY for the Facebook comment box to show.

Here is a link to the WP post where you can see no comments at the end.
http://www.alphadriver.com.au/news/2013/07/the-new-bmw-x5/

  • PC
    • WPMU DEV Initiate

    Hello Paul,

    Greetings and thanks for posting on the forums.

    I would like ONLY for the Facebook comment box to show.

    You will need to disable comments from Settings >> Discussion page and then you can use only facebook comments.

    Can you please try that and advise if it works ?

    Cheers
    PC
    Sales &Support

    PS : I don't see any comments on that page. Neither Facebook nor WordPress

  • Paul
    • WPMU DEV Initiate

    Hi,

    Are you talking about settings->discussions->Allow people to post comments on new articles

    If so that makes no difference what so ever.

    The only switch which makes a difference are the ones in the plugin.

    Use Facebook for comments is always on as that is what I want.

    Override WordPress discussion settings is the one that gives me problems. If this is ticked, I get both WP and FB, if it's unticked I get none.

    Again the Allow people to post comments on new articles (If this is the one you are referring to) makes no difference to anything.

  • PC
    • WPMU DEV Initiate

    Hello Paul,

    I am gonna need to have a look at your site to see what is going on there.

    Can you please send me your login details via our secure contact form

    1: Mark the email to my attention

    Attn: PC

    2: Include a link of this thread in the email

    3: Include FTP and WordPress super admin details.

    4: While filling the form, select "I have a different question" from the list.

    Looking forward for a response on this.

    Cheers
    PC

  • PC
    • WPMU DEV Initiate

    Hello Paul,

    Sorry for the delay here. I was away to see family.

    I checked and found that it was your theme causing the issues and was showing the wordpress comments and fb comments both.

    So, I chose the easy way to fix it :slight_smile:

    I added a bit of custom CSS to your theme files as below

    #respond {display : none !important}

    Now it will only show the Facebook comments option.

    I hope that helps. Please feel free to ask if you have more questions on the same.

    Cheers
    PC
    Sales &Support

  • Paul
    • WPMU DEV Initiate

    It works as in it now only shows the facebook posts on my WP page.

    But the facebook posts on my facebook page do not show up on my wordpress page and vice versa. Any idea as to why?

    Do you think maybe because I don't have the "Override WordPress discussion settings" ticked?

  • PC
    • WPMU DEV Initiate

    Hey Paul,

    Thanks for the post. Sorry I missed it.

    I changed that in the theme CSS settings. Were you able to remove it ?

    If not, just send over the login details to me (Just as you did before) and I will remove it for you.

    Cheers
    PC
    Sales &Support

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