Issue with GDPR checkbox in Hustle

I’m having trouble with the hustle plugin: Trying to use multiple popups – the first one is set to desktop only and works normal – it appears timed after 15 seconds.

The second one is exit intent – it’s set to desktop and mobile, on desktop it appears, but the GDPR checkbox doesn’t work. On mobile, it doesn’t appear at all.

If exit intent feature isn’t supposed to work on mobile, then this should be specified in the plugin description.

  • Soumendra Mishra
    • Recruit

    Hello Jonathan,

    Thank you for contacting us today and sorry for the issue you are facing.

    We have tested the issue both on your site and in our installation.

    And It seems the GDPR checkbox conflict is an issue with the plugin. As there are a popup and a slide-in present in the same page at a time, clicking on the GDPR checkbox of the slide-in triggers the checkbox of the popup resulting the issue you are facing.

    We’ve checked that in our bug report and it seems that’s already reported to us and a fix for this issue will be pushed to next plugin update. The next version of the update is in our QA queue currently.

    Also, regarding the exit intent, that exit intent only works by detecting mouse movement, so that works on desktop only. We will create a Feature Request for devs so that they can add some more explanatory text about it in Hustle settings.

    Feel free to ask if you need anything else.

    Thank you.

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